Unveiling Common Marketing Pitfalls: A Discussion on Key Insights

Elaine Tibbatts • 12 November 2023

Transforming Marketing Strategies

In the dynamic world of business, navigating the realm of marketing can be both challenging and rewarding. In a recent video interview conducted by Shane Solomon of the Cornwall Channel with Elaine from Tibbsy Communications, valuable insights into the most common mistakes that business owners can often make in their marketing strategies were shared. Let's delve into the key takeaways from this illuminating conversation.


Lack of Strategic Planning

One of the primary pitfalls discussed is the absence of strategic planning. The importance of laying a robust foundation through strategic planning before diving into tactical activities. Without a clear plan, businesses risk disorientation and may fail to provide a seamless experience for their customers.


Ineffective Budget Allocation

The significance of budgeting in marketing and the effective allocation of resources is key. Businesses should strike a balance between brand marketing and tactical marketing, most marketeers recommend a 60-40 split, which emphasises the need to embed the brand in customers' hearts and minds.


Ignoring Target Audience Understanding

Understanding the target audience is a cornerstone of successful marketing. The importance of creating personas/avatars, humanising the customer, and developing a deep understanding of their preferences, behaviours, and buying patterns is integral to strong marketing strategies.


Messaging Framework: The Pyramid Principle

Creating a compelling messaging framework is vital for effective communication. The pyramid principle is a tool that Elaine like to use. You start with proof points that build credibility and work upwards to crafting an elevator pitch, a top-level message, and a clear call to action.


Content Creation and Repurposing

In the era of content, strategic content creation is key, with blogs, vlogs, and podcasts focusing on thought leadership rather than mere business updates. Furthermore, the art of repurposing content to maximize its impact should not be discounted.


Channels, Measurement, and Adaptability

Understanding the marketing channels you use and the metrics to measure is so you can identify how they are driving traffic to your business is important. Businesses should tailor their approach based on their target audience and adapt strategies as needed. Experimentation, evaluation, and adaptation were highlighted as crucial components of successful marketing.


Website: The Virtual Storefront

Your website is the storefront and sometimes the first impression potential customers will have of your business, therefore a high-performing website is essential. The role of search engine optimisation (SEO), user experience, and the need for regular updates to maintain relevance should be reviewed on a regular basis, as well as considering a feedback tool as people exit your site.


Social Media Mastery

Social media is one of the main channels to drive organic traffic to your website or social media pages. The power of imagery, the importance of video content with captions, the need for engaging conversations and the necessity of a social media commenting policy should all be considered.


Data and Analytics: The Decision-Driving Forces

Informed marketing decisions can only be made with data and analysis of that data. Key performance indicators need to be put in place with targets and tracked against on a regular basis. Critical indicators for channel effectiveness, such as web stats, user engagement metrics, and email open rates, are all good places to start.


The Currency of Time

Time for marketing is a necessity, whether you dedicate a set amount of time each week or seek professional assistance, allocating time to marketing is crucial for long-term success.


Whilst every business aims for success, it's essential to recognise and be aware of the common traps that can hinder progress. By understanding these challenges and implementing the recommended strategies, businesses can transform their marketing approach and pave the way for sustained success.


Watch the full video here and embark on a journey toward marketing excellence.

by Elaine Tibbatts 22 October 2025
In today’s fast-paced business world, success is often measured by numbers - revenue, profits or market share. While these figures matter, they don’t tell the full story. At the foundation of any truly successful business lies something more enduring: values. Your business values are the principles that guide how you operate, make decisions and interact with people. They’re not just nice statements they’re essential for creating a sustainable, purpose-driven company. Here’s why prioritising values should be at the centre of everything you do. 1. Shaping Your Company’s Identity Values define who your company is and what it stands for. They set you apart, giving your business a distinct identity. Whether it’s a commitment to innovation, quality, transparency or social responsibility, your values communicate to employees, customers and stakeholders what your company believes in and strives to achieve. 2. Guiding Smarter Decisions Values act as a compass when making tough choices. Instead of focusing solely on short-term gains, companies grounded in their values make decisions that align with their long-term mission and ethical standards. This creates consistency, builds trust and strengthens integrity at every level. 3. Creating a Strong, Positive Culture Your values shape your workplace culture. When principles like teamwork, accountability and respect are lived every day, employees are more engaged, motivated and aligned with the company’s vision. A strong, values-driven culture also attracts and retains top talent who want to work for organisations that reflect their own beliefs. 4. Building Trust with Customers Today’s consumers care about more than products they care about purpose. Companies that act consistently in line with their values whether it’s sustainability, ethical sourcing or customer-first service earn loyalty and trust. This trust goes beyond transactions, forming long-term relationships that support growth. 5. Strengthening Brand Reputation A company’s reputation is priceless, and values play a central role in shaping it. Businesses that consistently live their values create credibility and trust. Those that compromise their principles risk damaging their brand, a mistake that can be hard to recover from in an era of instant feedback and social media scrutiny. 6. Aligning Strategy with Purpose Values ensure your strategy is about more than profit it’s about purpose. Purpose-driven businesses, which aim to make a positive impact alongside financial success, often see greater engagement from employees, customers and investors. Embedding values into strategy allows companies to drive meaningful change while achieving sustainable growth. 7. Navigating Challenges with Integrity Challenges are inevitable in business, from economic shifts to ethical dilemmas. Values provide a steady foundation during these times, guiding companies to act with integrity. Businesses that remain true to their principles even under pressure build resilience and deepen trust with all stakeholders. 8. Securing Long-Term Success Ultimately, values are the cornerstone of lasting success. While market conditions and profits may fluctuate, values endure. They enable businesses to adapt without losing sight of their mission, creating a strong legacy that lasts well beyond today. Business values are far more than statements on a website or in a handbook they’re the lifeblood of your organisation. They define your identity, guide decisions, shape culture and build trust. Companies that embrace their values fully don’t just survive they thrive. If your business hasn’t yet defined, communicated and embedded its values, now is the time. They’re not just a tool they’re the key to building a purpose-driven, enduring organisation. Discover how Elaine can help you define and live your company values. Contact us today .
Image showing some key dates in the month
by Elaine Tibbatts 13 October 2025
Discover key UK social media dates for November 2025, including month-long themes, weekly observances, and special awareness days. Get creative ideas for posts to engage your audience and plan your content around events like Movember, Anti-Bullying Week, and Small Business Saturday.
by Elaine Tibbatts 28 September 2025
If you’ve ever felt like marketing your business eats up more hours than you have in the day, you’re not alone. Between creating content, scheduling posts, sending emails, following up with leads and tracking analytics, marketing can feel like a full-time job on its own. The truth is you don’t need more hours, you need better systems. A marketing system is simply a repeatable process or tool that allows you to do more with less effort. Instead of reinventing the wheel each week, you put certain tasks on autopilot so you can focus on the creative and strategic side of your business. Here are some marketing systems that can save you serious time: 1. Content Repurposing System Why create a new piece of content from scratch every time? A single blog post can be turned into: A week’s worth of social media posts An infographic A short video An email newsletter Create a workflow that outlines how each piece of content will be reused and distributed. This saves time and helps your brand stay consistent across channels. 2. Automated Email Marketing Email is still one of the most powerful marketing channels, but manually sending campaigns is a huge time sink. Set up automation such as: Welcome sequences for new subscribers Abandoned cart emails for e-commerce Nurture campaigns to warm up leads Once these systems are in place, they work for you 24/7 building relationships while you sleep. 3. Social Media Scheduling Instead of logging in every day to post, batch your content creation and use scheduling tools like SocialPilot or Hootsuite. Dedicate a few hours once a week (or month) to create and schedule posts, then let the system handle publishing. Bonus : this frees up your time to actually engage with your audience. 4. Lead Capture + CRM Integration Collecting leads is great but if they sit in your inbox, you’re missing opportunities. Use a customer relationship management (CRM) system that automatically: Captures new leads from forms or ads Tags and organises them based on interests or actions Triggers follow-up emails or reminders This way, you never drop the ball with potential clients. 5. Analytics Dashboards Tracking results can be overwhelming if you’re bouncing between Google Analytics, Facebook Ads Manager and your email platform. Create a single dashboard (using tools like Google Data Studio or Databox) that pulls all your metrics into one place. This gives you quick insights without hours of data wrangling. 6. Templates for Everything From proposals to social media captions, having a library of templates is a huge time saver. Instead of starting from scratch, you tweak and customise. Over time, this system compounds your efficiency. Marketing doesn’t have to feel like a never-ending chore. By putting systems in place, you free yourself from repetitive tasks and create more room for strategy, creativity, and growth. The goal isn’t to do more marketing it’s to do smarter marketing. Want help getting the right systems in place? Let’s talk .
by Elaine Tibbatts 21 September 2025
In today’s crowded marketplace, small and medium-sized enterprises (SMEs) face a unique challenge standing out from competitors with bigger budgets and broader reach. But the good news is: you don’t need the deepest pockets to make the biggest impact. What you do need is the ability to tell a story that resonates. Storytelling is one of the most powerful tools SMEs can use to connect with their audience on a deeper, emotional level. Unlike traditional marketing that focuses only on features or prices, storytelling makes your brand memorable, relatable and human. Why Storytelling Matters for SMEs Creates Emotional Connections People don’t just buy products or services they buy into stories. A well-crafted story can spark emotions like trust, hope, or excitement, which in turn influence buying decisions. For SMEs, this is a golden opportunity to move beyond being “just another business” and instead become a brand people feel connected to. Enhances Brand Loyalty When customers see themselves reflected in your story, they feel part of something bigger. Storytelling allows SMEs to communicate their values, purpose and vision in a way that inspires loyalty. A loyal customer isn’t just someone who buys from you repeatedly they become an advocate who shares your story with others. Differentiates You from Competitors Larger companies often rely on scale, but SMEs can stand out by being more personal and authentic. Your unique journey how you started, what challenges you overcame, why you do what you do sets you apart. No competitor can replicate your story. How SMEs Can Use Storytelling in Marketing Share Your Origin Story Customers love to know where a brand came from. Share your “why” whether it’s solving a problem you personally experienced or fulfilling a lifelong passion. Showcase Customer Stories Highlight the real experiences of your customers. Case studies, testimonials or short interviews are powerful ways to show how your product or service changes lives. Use Visual Storytelling Photos, videos and behind-the-scenes content bring your story to life. Even simple smartphone videos can add authenticity that resonates with audiences. Be Consistent Across Channels Your story should weave through your website, social media, email campaigns and in-person interactions. Consistency reinforces your brand identity and builds trust. Examples of Storytelling in Action A local café shares the story of sourcing fair-trade beans directly from farmers, making customers feel part of a bigger mission. A handmade jewellery business features customer stories about buying pieces to celebrate milestones, adding emotional weight to the products. A tech startup documents its founder’s late nights and challenges, giving customers a behind-the-scenes view of the journey. For SMEs, storytelling is more than a marketing tactic it’s a way to build genuine relationships. By sharing authentic stories that highlight your values and connect emotionally with your audience, you not only stand out from the competition but also create loyal customers who carry your story forward. Because in the end, people may forget what you sold, but they’ll never forget how your story made them feel.
by Elaine Tibbatts 19 September 2025
October is a month full of opportunities to raise awareness, celebrate achievements, connect with others, and have a little fun along the way. From supporting mental health and promoting inclusivity, to enjoying a cup of coffee or indulging in chocolate, there’s something for everyone. Month Go Sober for October – 1–31 October Share tips for staying sober, benefits of a month without alcohol, personal challenges, or healthy drink recipes. Encourage followers to join in and post their progress. International Walk to School Month – 1–31 October Highlight safe walking routes, benefits of walking for kids, share photos or stories from local communities, or run a “walk to school” photo challenge. ADHD Awareness Month – 1–31 October Share educational content about ADHD, personal stories, coping strategies, or resources for parents and educators. National Cybersecurity Awareness Month – 1–31 October Post tips for online safety, how to create strong passwords, spot phishing emails, or promote awareness campaigns. National Disability Employment Awareness Month 2025 – 1–31 October Celebrate inclusive workplaces, share stories of accessibility, highlight companies making a difference, or post tips for creating inclusive hiring practices. Weekly Dyslexia Awareness Week – 7–13 October Share facts about dyslexia, highlight tools and strategies for learning differences, post inspiring stories of individuals who thrive despite challenges. National Work Life Week – 7–13 October Offer tips for work-life balance, share ways to manage stress, highlight team activities, or post polls about workplace wellbeing. Dyspraxia Awareness Week – 13-19 October Raising awareness about Dyspraxia, post interviews or guest content from experts, share success stories, or recommend supportive apps and tools. National Baking Week & National Chocolate Week – 14-20 October Share recipes, baking tips, chocolate treats, host a baking challenge, or feature local bakeries. Encourage followers to post their creations. Special Days International Coffee Day – 1 October Share your favourite coffee recipes, coffee trivia, photos from your local café, or run a “coffee moment” photo challenge. National Poetry Day – 2 October Share your favourite poems, run a micro-poetry contest, invite followers to submit their poems, or post a video reading of a classic poem. World Teachers’ Day – 5 October Thank teachers in your community, share inspiring stories from educators, post tips for supporting students, or create graphics celebrating teachers. World Smile Day – 6 October Encourage followers to share their smiles, post positive messages, share feel-good stories, or run a “smile challenge” with photos or videos. World Financial Planning Day – 8 October Share budgeting tips, advice for saving, financial planning tools, or host a live Q&A on managing money. World Mental Health Day – 10 October Share mental health resources, self-care tips, personal stories, or host a mindfulness session. Use uplifting, supportive messaging. World Values Day – 16 October Highlight core values of your business or community, share stories that inspire ethical living, or encourage followers to reflect on their personal values. Boss’s Day – 16 October Celebrate leadership, share team shout-outs, feature a behind-the-scenes look at your team, or ask followers to tag their favourite boss. National Cheese Toastie Day – 27 October Share a recipe or fun image of a cheese toastie or ask followers to post their creative snack ideas. World Online Networking Day – 30 October Share tips for effective online networking, highlight professional networking events, post about building connections, or host a LinkedIn engagement challenge. Halloween – 31 October Share costume ideas, spooky decorations, themed recipes, run a Halloween photo contest, or post fun facts about Halloween traditions. Use these dates to inspire your social media content, engage your community, and make every day in October meaningful. After all, even small actions like sharing a smile or a story can make a big impact.
by Elaine Tibbatts 13 August 2025
Ah, September. That sweet spot between the chaos of summer holidays and the cosy pull of autumn jumpers. If you’re looking to keep your social feeds buzzing this month, you’re in luck September is packed with awareness campaigns, heritage celebrations, and just-for-fun days that are perfect for engagement. Whether you want to inspire, educate, or just bring a smile to your followers’ faces, here’s your friendly guide to what’s on. Month World Alzheimer’s Month - 1–30 September September is dedicated to raising awareness about Alzheimer’s and dementia worldwide. It’s the perfect time to share stories from those affected, spotlight local charities, and post bite-sized educational content on brain health and early signs to watch for. A well-timed carousel post or a heartfelt video interview could have real impact here. Weekly National Payroll Week — 1–5 September 2025 They may not wear capes, but payroll teams are the superheroes who make sure your pay lands in your account on time (and that the taxman is happy). Give your payroll team a shout-out, share tips for small businesses on getting payroll right, or run a light-hearted poll about “what’s the first thing you do after payday?” Air Ambulance Week — 8–14 September 2025 These incredible crews are on-call 24/7, saving lives from the skies. Share real rescue stories, promote fundraising events, or simply say thank you with a heartfelt post. If your business or community has been touched by their work, now’s the time to tell that story. Heritage Open Days — 12–21 September 2025 It’s the UK’s largest free festival of history and culture, when hidden gems and famous landmarks throw open their doors to the public. Perfect for posting behind-the-scenes photos, historical “then vs now” images, or fun local trivia. If you’re near one of the open sites, grab your phone and film a quick walk-through for your followers. Great British Beach Clean — 19–28 September 2025 If you’re coastal, or even if you’re not, this is your chance to highlight the power of community clean-ups. Post before-and-after photos, share plastic-free living tips, or encourage people to join a clean-up near them. Bonus: a time-lapse of litter being collected always gets attention. UK Savings Week — 22–28 September 2025 Money content is always popular, and this week is all about smart saving. Share budgeting hacks, host a “no spend day” challenge, or even go live to talk about your best personal finance tips. Fairtrade Fortnight — 22 September to 5 October 2025 From your morning coffee to your afternoon chocolate fix, Fairtrade products make a real difference to farmers and workers worldwide. Share supplier stories, run a “Fairtrade product of the day” feature, or host an office Fairtrade bake sale. Special Days International Talk Like a Pirate Day — 19 September A day for pure silliness. Caption your posts in pirate speak, run a treasure-hunt-style giveaway, or challenge your followers to share their best “Arrr!” on video. National Pancake Day — 26 September Forget Shrove Tuesday—this is the pancake encore. Post recipes, run a “most creative pancake topping” poll, or share a stack-shot so irresistible it stops people mid-scroll. World Tourism Day — 27 September Shine a light on stunning destinations—whether that’s halfway across the world or your own high street. Great for travel brands, local businesses, or anyone with a good story about exploring somewhere new. National Teaching Assistants’ Day — 27 September Teaching assistants are the quiet powerhouses of education, supporting classrooms, students, and teachers every day. Share personal stories, thank your local TA team, or post quotes from students about how TAs have helped them. September 2025 is full of opportunities to connect with your audience in ways that feel relevant, timely, and human. Mix up your content pair thoughtful awareness posts with lighter, shareable fun and you’ll have a month’s worth of engaging, conversation-starting material. To discover how we can help you with your social media marketing, contact Elaine now .
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